Frequent Questions
Clear Answers Before You Approve a Component Order.
Find practical answers about RFQs, BOM sourcing, component condition, inspection evidence, payment, packing, and international shipment. Order-specific terms are confirmed against the actual part, source, lot, quantity, and destination.
What should I include in an RFQ?
A complete request helps us separate confirmed order conditions from assumptions and open questions.
- Exact MPN
- Manufacturer
- Required quantity
- Target date
- Ship-to country
- Quality requirements
- Package preference
- Approved alternates
Purchasing Answers
Find the Information You Need to Move Forward.
ESC
01 / STARTING A REQUEST
Sourcing & RFQ
01What information is required for a component quotation?
Send the exact manufacturer part number, preferred manufacturer, quantity, target delivery date, and ship-to country. Also state any requirements for date code, lot, packaging, traceability, inspection, testing, or approved alternatives. A BOM can be supplied as Excel, PDF, or clearly formatted text.
02Can YURUNOX quote one part number and a multi-line BOM?
Yes. You can request one MPN, several urgent lines, or a complete production BOM. Multi-line requests are reviewed line by line so availability, quantity, manufacturer, lead-time basis, commercial terms, and open questions remain clear.
03Can you source shortage, obsolete, EOL, or hard-to-find components?
YURUNOX can review active, allocated, obsolete, EOL, and hard-to-find requirements. Available source routes, supply condition, evidence, inspection options, and exceptions depend on the exact part and quoted lot, so these points should be reviewed before order approval.
04Will you propose an alternative if the requested part is unavailable?
Possible alternates can be listed when requested, but they are not treated as automatic replacements. The buyer or responsible engineer should confirm electrical, mechanical, package, temperature, qualification, software, and regulatory compatibility before approving any substitute.
05How quickly will I receive a quotation?
Response time depends on the number of lines, part availability, source verification, evidence requirements, and how much information is included in the request. Straightforward lines may be answered quickly; complex BOM, obsolete, or inspection-sensitive requests require additional review.
02 / PART & SUPPLY DETAILS
Products & Supply Conditions
01Which component categories and manufacturers can you source?
Requests may include integrated circuits, memory, microcontrollers, power devices, analog and logic components, passive components, connectors, sensors, relays, and other electronic parts from major global manufacturers. Supply availability and channel status are confirmed for the actual quote.
02How is part condition described in the offer?
The quotation should identify the offered MPN, manufacturer, quantity, package, and available information about the supply condition. If your order requires factory-sealed packaging, a specific lot, traceability, or another condition, state it during the RFQ so it can be addressed before release.
03Can I request a specific date code, lot, or packaging type?
Yes. Add the requirement to your RFQ and purchase order. Availability may differ by source and lot, so date code, lot consistency, reel, tray, tube, tape, moisture protection, and factory packaging requirements must be confirmed against the offered stock.
04Do you support samples, small quantities, or partial supply?
Small-quantity, sample, prototype, pilot, partial, and split-quantity requests can be reviewed. Minimum order quantity, pack size, sample availability, unit price, and freight impact depend on the part and source.
05Is quoted stock reserved immediately?
Not unless the quotation or order confirmation states that the stock is reserved. Electronic component availability can change quickly, so quantity, source, price, and lead time should be reconfirmed when the buyer is ready to place the order.
03 / ORDER REVIEW
Quality & Evidence
01What quality checks can be included before shipment?
The baseline review may cover part identity, quantity, packaging, labels, moisture protection, visible condition, and available traceability. Visual, microscopic, marking, X-ray, electrical, functional, or other testing may be added when suitable, available, and agreed for the actual order.
02Can I review photos or records before shipment?
Packaging photos, labels, lot or date information, inspection photos, records, summaries, and test results can be requested where available. Define the evidence and approval point during the RFQ so the requirement is included in the order plan.
03Is full manufacturer traceability available for every order?
No. Traceability availability depends on the manufacturer, source route, age of the stock, lot, and supplied records. If full manufacturer or authorized-channel traceability is mandatory, state this before quotation and approve only an offer that explicitly confirms it.
04Does every part receive the same inspection or testing plan?
No. The appropriate methods, sample size, equipment, acceptance criteria, reporting, and cost depend on the component, package, source risk, application, quantity, and buyer requirements. The inspection plan should be agreed before order release.
05What should I do if I identify a quality concern after delivery?
Contact YURUNOX promptly with the order number, affected MPN, quantity, photos, receiving records, and a clear description of the issue. Keep the components, original labels, reels, trays, bags, and outer packing separated and unchanged while the case is reviewed.
04 / COMMERCIAL REVIEW
Orders & Payment
01How long is a quotation valid?
The validity period should be stated on the quotation. Price and availability may change after that period or when the underlying supply changes. Request a refresh before placing the purchase order if the offer has expired.
02Which payment methods are available?
Available payment methods and timing are shown on the formal quotation or pro forma invoice for the order. Confirm beneficiary and bank details through official YURUNOX communication before sending payment, especially if you receive an unexpected request to change the account.
03Can I change or cancel an order after confirmation?
Contact YURUNOX immediately. The available options depend on whether stock has been reserved or purchased, whether inspection or packing has started, and the agreed commercial terms. Sourced-to-order or released goods may not be changeable or cancellable.
04Are import duties, taxes, and customs charges included?
Inclusion depends on the quoted shipping term and destination. The quotation should define the commercial and freight basis. The buyer remains responsible for checking local import rules, taxes, product restrictions, and any permits required at destination unless otherwise agreed in writing.
05Will a repeat order have the same price, lot, and lead time?
Not automatically. Availability, source, quantity, lot, date information, pricing, payment terms, inspection scope, and shipment timing should be reconfirmed for every repeat order.
05 / ORDER HANDOFF
Shipping & Support
01Can YURUNOX ship electronic components internationally?
International shipment can be arranged for supported destinations and orders. The available service depends on the ship-to country, product, value, package size, trade requirements, carrier coverage, and any applicable export or import restrictions.
02What is the difference between lead time and transit time?
Lead time covers the agreed period before dispatch, which may include sourcing, incoming review, inspection, and packing. Transit time begins after carrier handoff. Customs, remote-area service, weather, and local delivery can affect transit.
03How are sensitive components protected for shipment?
Packing is selected according to the component and package type and may include reels, trays, tubes, anti-static bags, moisture protection, cushioning, inner cartons, and reinforced outer cartons. State any special handling or packaging requirement before order release.
04Will I receive shipment tracking and documents?
Tracking and available shipping documents are provided after carrier handoff where applicable. Document type and timing depend on the carrier, route, shipping term, and destination requirements.
05What should I do if a shipment arrives damaged or short?
Photograph the unopened outer carton, shipping label, seals, inner packing, and affected goods. Record the received quantity and visible damage, keep all packaging, note any carrier exception, and contact YURUNOX promptly with the order and tracking details.
No matching question was found. Send your MPN or BOM and ask us directly.
A Better Purchasing Brief
The Best Answer Starts With the Exact Requirement.
Component supply conditions can change by source, lot, package, quantity, and timing. Share the decision points that matter to your order so they can be addressed in the quotation and review plan.
01 / IDENTITYExact Part & Manufacturer
Include suffixes, package, temperature grade, and approved alternates.
02 / QUANTITYOrder & Schedule
State the required quantity, split delivery, and target receiving date.
03 / EVIDENCEQuality Review
Define traceability, photos, inspection, testing, and approval requirements.
04 / DELIVERYShip-To Details
Provide the country, postal code, freight preference, and packing needs.
Still Have a Question About Your Component Order?
Send the MPN or BOM, required quantity, target date, destination, and any quality or packaging requirements. We will respond against the actual sourcing case.